Client Relationship Manager

Are you looking to join a scaling company who are disrupting their industry through best in class technology solutions?

Talent Partners are looking to recruit an ambitious and successful Client Relationship Manager who wants to join a growing company and deliver a best in class offering to our client base as disrupt and enhance the world of ticketing software.

We are looking for an experienced, bright, motivated self-starter who can create and maintain strong relationships, drive revenue opportunities, deliver results and solve problems for their clients.

Role Profile:

As Client Relationship Manager your role will include the following duties:

• Develop and maintain relationships with new and current clients, through managing and interpreting their requirements.
• Assisting with Activation of new clients
• Understanding the evolving needs of clients and developing plans to meet them.
• Managing and assisting with the in-house online Client Support Function.
• Working collaboratively with clients to grow revenue and enhance customer experience
• Supporting marketing activities by attending events and shows.
• Supporting the UK Country Manager on day to day tasks

The successful candidate should be able to demonstrate:

• 5+ years professional experience in the area of client relationship or account management
• A desire to work in a dynamic, flexible, fast-paced environment.
• A strong work ethic and an ability to face challenges head on and learn quickly.
• Good listening skills with a good ability to network.
• An ability to communicate effectively with all levels of a client organisation.
• Knowledge of Sport, the Arts, Events, Music or Visitor Attractions sectors is not essential but would be deemed an advantage.
• A third level qualification preferably to degree level is desirable but not essential.
• Computer literate, comfortable with technology and efficient in office packages and software packages. Knowledge of Jira, Click up or onepage CRM would be deemed as an advantage

A little bit about our client company:

• A company in growth mode with a great customer base across industries.
• Delivering an exception software solution which is enhancing the client’s user experience.
• You will be joining an entrepreneurial company that will have fantastic opportunities for you to grow and develop within the business.
• Excellent benefits package in a hybrid working environment.