Senior Supply Chain Manager


Talent Partners are an award winning Recruitment business and are part of MRINetwork, one of the largest and most successful recruitment organisations in the world. Our office has consistently being recognised as a top performing office within the MRINetwork and we are now looking to hire a Marketing Director for one of clients in the ICT sector.  

 Job Overview

 Talent Partners are currently looking to recruit an experienced Supply Chain professional who will join a successful and expanding business with operations in Ireland and overseas. 

The role will head a customer centric team aligned to deliver best in class customer service. Working with a defined set of client accounts the role works in partnership with those clients and has the responsibility for the end- to–end business management including business development, commercial responsibility and account   management.   The   Supply Chain Business   Manager   will   assist   the   Solution,  design and Implementation team with functional input and technical leadership for the definition, design and delivery of new business engagements within the assigned business sector.

You will be fully responsible for day-to-day management of the Supply Chain Service Delivery Team and for delivering against agreed performance, service and budgetary targets. This opportunity will deliver excellent career progression opportunities for the successful candidate. 


Key duties and responsibilities will include:


  • Leadership of the Supply Chain Service Delivery Team consisting of Account Managers, Buyer Planners, Inventory Controllers, Master Data and Third Party Managers.
  • Responsible for the profitability of accounts under your remit, participate in contract negotiation and renewal in line with financial and budgetary targets.
  • Lead the customer engagement cycle, monthly metrics reviews, Quarterly Business reviews and management reporting.
  • Identify and develop key business strategies/development which closely integrates Exertis with the customer’s goals and objectives and assist in new business development within the business unit.
  • Engagement with the Commercial Tendering and Implementation Team in relation to new customer   acquisitions   and   the   design   of   new   customer   solutions.   Control   board participation in conjunction with the other Business Units Managers and customer stakeholders.
  • Constant engagement with the internal and external stakeholder to ensure a cohesive service offering is presented and sustained.
  • Engagement and management of the customer planning cycle. Integrating with the Client's requirements for materials management and control.  Incorporating Long Term Planning, Launch Management, daily planning, execution and optimization of inventory targets whilst continuously ensuring continuity of supply.
  • Drive Continuous improvement, change requests and efficiency gains.
  • Escalation management together with ownership for diagnosis of service level failures and understanding the corrective action closures to prevent reoccurrence.
  • Manage KPI driven Monthly and Quarterly Business Review process.
  • Ensure timely and accurate information flows with all Supply Chain partners.
  • Create, maintain and ensure SOWs are kept up to date, clearly defining the service provided to the Client's customer base.
  • Document and maintain all procedures in line with our ISO quality, environmental, health and safety standards.
  • Manage change control, at a day-to-day, program and project delivery level. Ensure adherence to a structured change control process where the impact of any change is clearly analysed, understood and communicated to all stakeholders.
  • Build trust based relationships with key stakeholders both internally and externally within our vendor and customer base.


Knowledge, Skills and Abilities:

  •  Educated to degree level in Supply Chain, Engineering or equivalent with a minimum of 5 years’ experience in a commercially focused supply chain delivery role.
  • Customer focused advocate, able to consistently provide excellent service combined with overall profitability.
  • In depth knowledge of planning methodologies and their integration with ERP.
  • Supply Chain systems experience, preferably in a fast paced, changing environment. SAP development and execution is desirable.
  • Commercially and operationally astute. The ability to understand the financial impacts of Supply Chain/Service impacts to bottom line profitability.
  • A deep understanding of Supply Chain management practices, capable of interacting with and understanding key function of the business.
  • Analytical thinker with the ability to propose alternative and innovative solutions.
  • Proven team-leadership experience.
  • Excellent communication, interpersonal and presentations skills with the capability to create an environment where there is motivation for free thinking of ideas.
  • Have a deep knowledge and understanding of ERP systems, specifically SAP or equivalent systems would be considered.
  • Advanced level skills in Microsoft Project, Excel and PowerPoint.
  • Be   a   strategic   thinker   and   be   innovative   in   product   or   process   alternatives   and improvements.


This is a superb opportunity to join a successful company that can offer excellent career opportunities for the successful candidate.  For more information contact or call +353 1 - 6873746 today.


Marketing Director -Technology


Talent Partners are an award winning Recruitment business and are part of MRINetwork, one of the largest and most successful recruitment organisations in the world. Our office has consistently being recognised as a top performing office within the MRINetwork and we are now looking to hire a Marketing Director for one of clients in the ICT sector.  

Role Overview

The Marketing Director will drive an innovative, ambitious and effective marketing group. From an out outbound perspective, the role holder shall deliver innovative, imaginative and inspiring promotions and campaigns. From an inbound perspective, you will manage the knowledge system which tracks, custom, competitor and general market activities.

Key duties and responsibilities will include:

  • Creating a clear marketing strategy that encompasses all marketing activities and aligns with the business strategy.
  • Becoming a segment expert in each active market.
  • Analysing current marketing strategies and implementing changes.
  • Developing and rolling out innovative, imaginative and inspiring marketing campaigns.
  • Developing and rolling out innovative, imaginative and inspiring promotions / PR campaigns.
  • Analysing each market, segmenting, positioning and identifying attractive segments.
  • Assessing new marketing opportunities for generating new business.
  • Developing the businesses market knowledge centre.
  • Producing relevant research on all current and target markets.
  • Measuring the success of marketing and other creative campaigns across the business.
  • Selection of marketing agency partners and reviewing their activities.
  • Maximising opportunities for online revenue generation through multiple channels.
  • Keeping up to date with industry and technological changes that impact the business.
  • Overseeing the company’s loyalty programme and CRM activities.
  • Ensuring the CRM and all marketing software is up to date and fit for purpose.
  • Setting KPI’s for marketing activities across the business.
  • Overhauling the marketing department organisational structure.
  • Working closely with other members of the board on company plans.

Person Specification:

The candidate must be an experienced marketing expert with a B2B SaaS background. Ideally, the candidate will have been involved in a scaling global business. The successful candidate shall be; energetic, innovative, radical, imaginative, inspiring yet analytical and logical. A business expert with excellent communication skills, and a proven track record of delivering successful Marketing programmes. The successful candidate will ideally have prior experience with a technology company that has experienced significant growth and development and have outstanding communication skills to interact with and manage internal and external stakeholders and bring the creative mindset 

 This is a superb opportunity to join a successful company that can offer excellent career opportunities for the successful candidate.  For more information contact or call +353 1 - 6873746 today.

What's the right offer to make


I am in Chicago this week representing Talent Partners at the MRINetwork global conference and a major topic of discussion at the conference will centre on the laws which have passed which has seen legislation come into place that prohibits (or will prohibt very shortly) interviewers asking interviewees about their current remuneration packages. At present the legislation is limited to 7 regions in the States but the expectation is that this will roll out countrywide. Will this type of legislation make it's way to Ireland? How often are salary/package decisions made on the basis of what the candidate is currently earning as opposed to what he/she should be paid for the role and responsibilities of the position?
The article below was published in the IES (Innovative Employee Solutions) and enjoy the read. 
By Hilary Hager, Corporate Counsel 
Employers often make compensation decisions based, at least in part, on an applicant or employee’s past salary history.  This can result in past discriminatory practices (lower compensation because of gender, race, etc.) following an individual across their entire career.  In an effort to combat this problem, an increasing number of state and local governments have passed, or are considering, legislation restricting private sector employers’ ability to ask about salary history.  As of this writing, seven jurisdictions have passed such laws, and similar bills have been proposed or are pending in others. 
Although the exact prohibitions and exceptions vary somewhat by jurisdiction, in general the laws prohibit asking an applicant, or their current/former employer, about the applicant’s salary history until after an offer of employment, including compensation, has been extended.  Some extend the inquiry ban to public records searches to find this information.  Most laws make it illegal to consider salary history when screening applicants or making compensation decisions.  It is important to note that the laws generally include an exception to this rule where the applicant voluntarily, and without prompting, discloses past salary history. In addition, employers are usually permitted, with the consent of the applicant, to verify salary history of an applicant once an offer, including compensation, has been made. It will be important for employers to familiarize themselves with the specific provisions applicable in their location.
Recently enacted salary bans include:
  • Puerto Rico – Effective March 2017
  • Oregon – Effective October 2017
  • New York City – Effective October 2017
  • Delaware – Effective December 2017
  • Massachusetts – Effective July 2018
  • San Francisco – Effective July 2018
  • Philadelphia – Effective May 2017 but currently not enforced due to pending litigation.
Employers face stiff penalties for violating these laws, although some jurisdictions include a grace period following the law’s effective date, during which penalties will not be enforced.  Fines between $1,000 and $5,000 may be imposed for a first offense in Delaware, while San Francisco carries fines of up to $500 per violation. Violations of the New York City ordinance carry a hefty $125,000 fine for unintentional violations and even higher fines for willful violations. In addition, most laws include a private right of action, opening up the possibility of class action lawsuits and punitive damages.
Prudent employers operating in the cities or states with a salary history ban should take steps to ensure compliance, including reviewing application forms and providing training to employees involved in the hiring or interviewing process.  Employers who utilize background screening services should use caution as verifications may include salary history.
The above article is for informational purposes only and is not intended to be legal advice.  You should consult with an attorney to obtain advice with respect to a particular issue or problem.

SAP ABAP Developer - Applications Team Manager


Talent Partners Recruitment are currently working looking to recruit an experienced SAP Professional who has excellent knowledge of SAP Application Development (ABAP) and at least 7 years experience in end to end supply chain implementation projects. The successful candidate should be able to demonstrate strong solution design, implementation and roll out experience along with having managed SAP implementation teams in achieving successful project delivery. Knowledge of the following SAP modules will be critical to be successful in this role - FICO, MM, SD, WM and PP.

Our client runs an enterprise suite of applications including customer interfaces, partner portals, business analytics and SAP ERP to support a high volume, high revenue business. Reporting directly into the Head of IT, key responsibilities of the role will include:

  • Management of the internal SAP application team as well as external development teams
  • Taking charge of the enterprise application suite to deliver break/ fix development & configuration, plus enabling new business scenarios and enhanced functionality.
  • Hands on development, as part of the SAP application team.
  • Being part of a collaborative approach to solution design, engaging clients and colleagues throughout the process.
  • Providing input to RFP & RFI responses and accurately estimate implementation effort

Ideal Candidate;

The successful candidate will have a minimum of seven years SAP Implementation experience and should be able to demonstrate the following traits:

  • Outstanding customer focus.
  • Excellent people management & communication skills.
  • Strong SAP application development knowledge as well as configuration experience on at least one SAP supply chain module (WM, MM or SD module).
  • Persistence in driving improvement in the SAP development process.
  • Ability to manage multiple competing deadlines at the same time.
  • Creative, goal oriented and results driven with a strong desire to see tasks through to completion.
  • Have a recognised University Degree or equivalent, preferably specialising in Management Information Systems or Computer Science.
  • Certification in SAP ABAP and an SAP Supply Chain module

This is an outstanding opportunity to join a very successful company who will provide you with a great work environment and excellent career prospects.

If this is not for you and you know of somebody who may be interested in taking the next step in their career now then please feel free to pass on my information.

For more information please contact.


Customer Account Manager / Order Management


Talent Partners are currently recruiting for an experienced Customer Account Manager to join to join the Dublin division of a global organisation.  This is a fantastic opportunity to join a growing a successful business with a great working environment and culture.

Key duties and responsibilities of this role will include: 

  •  Partner with assigned channels/functional areas as the primary point of contact with business leaders.
  • Be responsible for overall customer service “sales” strategy, leading the development of process improvements and identifying best practices within and across departments (Product Management, Services, Manufacturing and Distribution Operations).
  • Manage team to be an extension of the sales organization, participating in:

     * Pre-orders (pricing, availability, quoting, technical specifications, web/e-mail inquiries).

     * Order processing (promise dates, order entry, collaboration with supply chain and operations).

     *Customer inquiries (technical questions, warranty, returns, delivery dates).

  • Maintain customer focus on all delivery times and answering to customer’s inquiries using standard guidelines.
  • Assess customer feedback and other key performance metrics as it relates to assigned channels and functional areas, Develop and implement actions to deliver high customer satisfaction.
  • Ensure training, technology, employees’ skills, quality control, procedures and policies are aligned with the customer experience strategy.
  • Accountable for ensuring teams formulate customer resolution and response in a timely and accurate manner.
  • Ownership of customer feedback and queries and proactive management of issues through resolution.
  • Ensure that all customers’ queries are well-investigated and resolved, escalating queries if appropriate.
  • Contribute to employee satisfaction, development, coaching, and training, rewards and recognition and performance management.
  • Maintain professional strong working relationship with external and internal customers, colleagues, and the customer experience management team.
  • Support decisions made by customer experience management team and conveying positively to reinforce the team members.
  • Identify and escalate consistent or recurring problems with systems functionality.
  • Assist in improving and monitoring procedures and processes to ensure the cost-effective and the most efficient service.
  • Assist in preparing and developing the documentation of the organization’s standard policies and procedures towards customer experience.
  • As a member of the Regional Customer Experience Leadership Team, provide input to the overall customer service strategy for the Region.



The successful candidate should be able to demonstrate the following:


  •  5+ years of experience in a capacity where an understanding of how a business goes to market is gained.
  • Previous experience in a customer facing role with international responsibility.
  • High level business acumen and understanding of business strategy.
  • Bachelor’s Degree in Business, Finance, Marketing or Supply Chain. Master's degree preferred.
  • Previous management experience with a direct reporting structure at a professional level. 
  • Project Management skills and experience as we all excellent IT skills will be required in this role. 

This is a superb opportunity to join a market leader in its industry segment. The successful candidate will work in a global environment with superb career progression prospects and excellent career development opportunities. If you are ambitious and looking to take the next step in your career then call me today.

To find out more contact Stephen(AT) today.


Business Analytics / Business Intelligence - Management Role


Talent Partners are currently seeking to identify an experienced Business Analytics professional to join the Dublin office of a global organisation. In this management role you will be responsible for the consolidation of global inventories for analyses and reporting. This position requires solid working knowledge of cGMP, cGDP, MS Office applications and a high level of SAP knowledge.

The essential duties and responsibilities include the following:

  • Collect study and analyze data, process flows and systems applications to identify gaps and opportunities to drive continuous improvement in the Supply Planning Operations.
  • Be involved in the projects from definition setup through deployment as relates to supply planning operations to ensure effective and efficient use of systems and processes (such as SAP IBP), and to validate for on-going improvement.
  • Develop, standardize and consolidate metrics and key performance indicators across business units and report on progress.
  • Analyze, interpret patterns and trends, and perform SWOT analyses for early detection of issues and/or drive business decisions.
  • Be site subject matter expert on SAP applications.
  • Manage junior analysts.

Candidate Profile: 

The following is an overview of the candidate profile required for this role;

  • Bachelor's degree in an Engineering or Scientific field.  Emphasis ideally on Supply Chain, Logistics, Business, or a closely related discipline is preferred.
  • A minimum of 7 years industry experience in a pharmaceutical, GMP, or EU regulated environment is required.
  • Excellent SAP knowledge is required.
  • Computer literacy with proficiency in MS Office (Outlook, Word, Excel, Powerpoint).
  • Strong organizational, analytical, and problem-solving skills. 
  • Demonstrated leadership skills with the ability to motivate, guide, trainand develop department personnel.
  • Must be proactive, results oriented, and have strong attention to detail.
  • Self-starter with strong work ethic and the ability to exercise good judgment.
  • Ability to effectively prioritize and manage multiple tasks to meet targeted deadlines.


This is an exciting opportunity with excellent career progression for the right candidate. To find out more contact Stephen(AT) today.

Talent Partners have an outstanding track record of identifying and recruiting top performing individuals for the client companies we engage with. We have outstanding recommendations from Client companies and candidates alike and we are always looking to engage with top performing talent in the marketplace.

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Address: Chase House, City Junction Business Park, Northern Cross, Dublin 17 Tel: +353 (1) 6873746 Email: